Tuesday, April 10, 2018

The missing Dino Lords

To recap, copies of the latest Ryta book Ryta the Jungle Girl and the Dino Lords are not loading on the Kindle for several people who bought them.

When I uploaded the book to the Kindle, the entire process went as smoothly as usual, and I was even able to preview my book--I had no warning, nor any idea there was a problem until somebody over on the DA page had informed me.

Not having any assistance from Amazon (their "help" section is a Q & A that doesn't even cover this situation), I re-uploaded the manuscript last night, thinking it might have been a glitch. I have no idea what the problem is, but it's extremely frustrating because everything... moves...so...slowly.... I have to wait a day or more before I can see if whatever I'm trying is working.

I'm hoping to get this situation fixed soon. But if you purchased the book and would rather not wait, you can get a refund through your Manage Your Content and Devices section on Amazon. Click on Ryta...Dino Lords, and under the Actions button, select "return for refund".

To say that this is aggravating is putting it very mildly. But I will continue working to resolve this problem by having the latest Ryta book published one way or another. And I'm also considering publishing the Ryta books in print. Watch this space.

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